bbdm -password 12345 resettofactory" (where 12345 is the BlackBerry smartphone password). Note: If the smartphone has a password enabled, that password must be specified within the command line. Type cd /Applications/BlackBerry\ Desktop\ Software.app/Contents/MacOS/ and press Enter.On the computer, click on Go > Applications > Utilities > Terminal.
DOWNLOAD BLACKBERRY DESKTOP MANAGER WINDOWS XP SP3 SOFTWARE
Close the BlackBerry Desktop Software if it is open.Type cd C:\Program Files (x86)\Common Files\Research In Motion\Apploader and press Enter.įor BlackBerry Desktop Software 2.4 for Mac:.Note: For Windows Vista and 7, right-click and select Run As Administrator.On 64-bit Windows XP, Windows Vista, and Windows 7: Type loader.exe /resettofactory and press Enter.Type cd C:\Program Files\Common Files\Research In Motion\Apploader and press Enter.Note: Windows Vista and 7, right-click and select Run As Administrator.On the computer, click Start > Programs > Accessories > Command Prompt.On 32-bit Windows XP, Windows Vista, and Windows 7: To perform this task, please refer to Article 27739.įor BlackBerry Desktop Manager 4.7 to 5.0.1 and BlackBerry Desktop Software 6.0 These versions of BlackBerry Desktop Software have built-in functionality to perform a reset to factory defaults. You can perform a backup of the BlackBerry smartphone using Article 12487.įor BlackBerry Desktop Software 6.1 to 7.1 Warning: It is recommended to backup all BlackBerry smartphone data prior to performing a reset to factory defaults to ensure the data is not permanently lost. In addition, an applied BlackBerry ID will be removed, allowing the use of another. Resetting the BlackBerry smartphone to factory defaults will erase all data from the BlackBerry smartphone (including built-in storage) along with any IT policies sent from a BlackBerry Enterprise Server.
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